Privacy Policy

This Privacy Policy applies to Longwave Retail LLC d/b/a Care Medical Instruments (“Company”, “we”, “us”), located at 680 S Main St Ste C #145, Baxley, GA 31513, USA. You may reach us at (866) 996-5741 or support@caremedicalinstruments.com.

• Contact & Order Data: Name, email address, phone number, billing and shipping address, and order history when you make a purchase or contact us.
• Payment Data: Credit or debit card details are processed securely by our payment processor. We do not store full card numbers.
• Usage Data: Browser type, IP address, pages visited, and referring URLs for analytics and security purposes.

• To process and fulfill your orders.
• To send order confirmations, shipping updates, and customer service communications.
• To improve our website and services.
• To comply with legal obligations.

We do not sell or share your personal information with third parties for their marketing purposes.

We share data only with:

• Payment processors to complete transactions.
• Shipping carriers (USPS) to deliver your orders.
• Service providers who assist us in operating our website, under strict confidentiality obligations.
• Law enforcement or government agencies when required by law.

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law (typically 7 years for financial records).

You may request access to, correction of, or deletion of your personal information by contacting us at support@caremedicalinstruments.com. We will respond within 30 days.

We use essential cookies to maintain your shopping cart session. No third-party advertising cookies are used.

We use industry-standard SSL/TLS encryption for all data transmitted to and from our website. Payment card data is handled by PCI-DSS compliant processors.

We may update this Privacy Policy periodically. The updated policy will be posted on this page with a new effective date.